DNS¶

By Sameer Alam · Updated 14 September 2026

What You'll Learn¶

• How a name becomes an IP address, step by step
• The record types you'll manage, and the rules that trip people up
• How TTLs and caching control how quickly changes take effect
• How Linux and Kubernetes resolve names, and how to debug DNS with dig

How Resolution Works¶

sequenceDiagram
    autonumber
    participant App as Application
    participant Stub as Local resolver (systemd-resolved)
    participant Rec as Recursive resolver (VPC DNS, 1.1.1.1)
    participant Root as Root servers
    participant TLD as .com servers
    participant Auth as Authoritative (Route 53)
    App->>Stub: api.example.com?
    Stub->>Rec: api.example.com?
    Rec->>Root: api.example.com?
    Root-->>Rec: ask the .com servers
    Rec->>TLD: api.example.com?
    TLD-->>Rec: ask ns-123.awsdns-45.com
    Rec->>Auth: api.example.com?
    Auth-->>Rec: A 203.0.113.10, TTL 300
    Rec-->>Stub: 203.0.113.10 (cached 300s)
    Stub-->>App: 203.0.113.10

• Authoritative servers hold the real records for a zone. Route 53, Cloudflare, and your registrar's DNS are authoritative.
• Recursive resolvers walk the tree on behalf of clients and cache answers. Your VPC's resolver, your ISP's, and public resolvers such as 1.1.1.1 are recursive.
• Every layer caches — including the application runtime, sometimes indefinitely.

Record Types¶

Rules that catch people out¶

• No CNAME at the zone apex. example.com itself can't be a CNAME because it must also hold SOA and NS records. Providers offer alias records instead — Route 53 Alias, Cloudflare CNAME flattening — to point the apex at a load balancer.
• A CNAME can't coexist with other records at the same name. You can't have a CNAME and a TXT on api.example.com.
• Trailing dots matter in zone files. example.com. is fully qualified; example.com without the dot may get the zone name appended.

TTLs and Caching¶

The TTL (time to live) tells resolvers how many seconds to cache an answer.

Negative answers are cached too. If a name doesn't exist (NXDOMAIN), resolvers cache that for the duration set in the zone's SOA record. Querying a new record before you create it can keep it "missing" for that long.

Changing a record safely¶

1. Days before: lower the TTL of the record you'll change (for example, from 3600 to 60). Wait at least the old TTL so every cache has picked up the short one.
2. Change the record. Most clients switch within about a minute.
3. Keep the old target running for a while — some clients and runtimes ignore TTLs.
4. After it's stable: raise the TTL again.

Resolution on Linux¶

cat /etc/nsswitch.conf | grep hosts    # hosts: files dns — /etc/hosts first, then DNS
cat /etc/hosts
cat /etc/resolv.conf                   # on Ubuntu: nameserver 127.0.0.53 (systemd-resolved stub)
resolvectl status                      # the real upstream DNS servers per interface
resolvectl query api.example.com
resolvectl flush-caches
getent hosts api.example.com           # resolves exactly as applications do, including /etc/hosts

dig talks straight to DNS and skips /etc/hosts and nsswitch. When dig works but the application doesn't, compare with getent hosts.

Kubernetes DNS and ndots¶

Pods get an /etc/resolv.conf like this:

nameserver 10.96.0.10
search shop.svc.cluster.local svc.cluster.local cluster.local
options ndots:5

With ndots:5, any name with fewer than five dots is tried with each search domain first. Looking up api.stripe.com (two dots) from a pod queries:

api.stripe.com.shop.svc.cluster.local     → NXDOMAIN
api.stripe.com.svc.cluster.local          → NXDOMAIN
api.stripe.com.cluster.local              → NXDOMAIN
api.stripe.com                            → answer

That's four queries, twice over when both A and AAAA are requested, for every uncached lookup. At scale this overloads CoreDNS and adds latency. Fixes:

• Use fully qualified names with a trailing dot for external hosts: api.stripe.com.
• Lower ndots for workloads that mostly call external services:

spec:
  dnsConfig:
    options:
      - name: ndots
        value: "2"

• Run NodeLocal DNSCache to cache on every node.

See DNS and CoreDNS for more.

Debugging With dig¶

dig api.example.com                      # full answer with TTL and the server that answered
dig +short api.example.com               # just the addresses
dig api.example.com AAAA
dig @1.1.1.1 api.example.com             # ask a specific resolver
dig @ns-123.awsdns-45.com api.example.com   # ask the authoritative server directly — bypasses caches
dig +trace api.example.com               # walk the delegation chain from the root
dig -x 203.0.113.10                      # reverse lookup
dig example.com NS +short                # which name servers are authoritative?
dig example.com SOA                      # includes the negative-caching TTL

Reading the answer:

;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4412
;; ANSWER SECTION:
api.example.com.   287   IN   A   203.0.113.10
;; SERVER: 127.0.0.53#53(127.0.0.53) (UDP)

A TTL counting down (287) means the answer came from a cache.

Common DNS Incidents¶

Common Mistakes¶

• Changing a record with a 24-hour TTL and expecting it to take effect in minutes.
• Pointing the zone apex at a load balancer with a CNAME instead of an alias record.
• Debugging with dig against a public resolver when the application uses a private zone inside the VPC.
• Hard-coding IP addresses from a DNS lookup into configuration files or firewall rules for cloud load balancers, whose IPs change.
• Letting a domain registration or its auto-renew payment method expire.
• Ignoring ndots and search domains when external lookups from Kubernetes are slow.

Interview Questions¶

• Walk through what happens when you type api.example.com into a browser, from a DNS point of view.
• What's the difference between a recursive resolver and an authoritative server?
• Why can't you use a CNAME at the zone apex, and what do you do instead?
• How do you migrate a DNS record to a new load balancer with minimal disruption?
• Why might external DNS lookups from Kubernetes pods be slow?

Next¶

Continue to HTTP and TLS.